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Quality Policy

Synergy have been selling into the Commercial Electrical Market since 1999. Over the years, the company have built up a wealth of experience and resource in terms of knowledge, customer requirements, procedures and having the right goods available at the right time for the market.

We are proud to be able to share that resource with our extensive customer base, deliver quality solutions and provide what they need when they need it, supported by technical expertise and unbeatable customer service. Whether it's our innovative LED Lighting product ranges or our insistence on reliable on-time deliveries, we are passionate about exceeding customer expectations every time.

Synergy is a highly organised and efficiently run company that provides fulfilling employment and resource for the business owners, employees and the wider community.

The company is committed to continually improve and to reinforce this commitment to quality, the company have established a Quality Management System designed to operate and comply with the BS EN ISO 9001:2015 Standard that provides a framework for measuring and continually improving our performance.

All personnel understand the requirements of this Quality Policy and comply with all relevant statutory and regulatory requirements, as well as other applicable requirements.

This Quality Policy and the obligations and responsibilities required by the quality management system have been communicated to all employees and persons working on behalf of the organisation and is available to interested parties on request.

The measurable objectives associated with this Policy are continually reviewed for suitability at annual Management Review Meetings.